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The Enablement App for your Frontline Workers
Effective training, onboarding and knowledge sharing: With the gyde app, we bring the right knowledge to the right place.
For better performance in service, assembly and sales.
How much more revenue would you make if craftsmen could install your products faster?
Every minute on site counts. Long searches in confusing installation instructions and PDFs cost valuable time and money.
How much more revenue would you make if your sales rep could explain your products better?
Lack the time and quick access to relevant information hinders sales reps to meet customers at eye level and offer targeted solutions and value.
What percentage of errors would your technicians resolve immediately if they could access the knowledge of the entire organization?
Scattered and hard-to-find information leads to endless phone calls to the support hotline and colleagues to solve problems.
The right knowledge, always at the right place
The gyde app helps companies to effectively train and distribute their most important knowledge in the field and make it easily accessible.
Ad-hoc information
Essential knowledge on the go and at the customer’s site – easy to find and always accessible
Structured knowledge
Tutorials and microlearning courses for continuous learning that can be easily integrated into everyday working routines
AI support for admins & trainers
AI tools to automatically transform existing content into engaging mobile-first micro-learnings
Use cases
Scalable & effective onboarding
Effective onboarding & learning paths to ensure that new employees really retain and implement the knowledge they have learnt.
Continuous training
Without travelling costs and loss of time. For product training, updates, mandatory knowledge or competence training.
Ad-hoc problem solving
Intelligent search function and assistant solve problems directly when they occur, reducing endless phone calls to service hotlines and colleagues.
Proven knowledge exchange
Our established exchange formats facilitate seamless knowledge transfer between locations, teams, and generations.
Guidance to-go
Instructions and checklists for rapid assistance in day-to-day operations - quickly accessible in the appropriate format via video, audio or text.
Always up-to-date
Make sure that your frontline teams are always informed about the most important updates.
Easily create learning content
Our AI tool quickly transforms your existing documents into attractive learning content without much effort.
Certifications
Flexible, modular certifications for your customers and employees - as pure digital training, blended learning or in addition to in-person training.
Useful insights
Gain new insights into what your frontline teams ask most frequently and close knowledge gaps.
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The best in-person training
Multiply the effectiveness of your on-site training courses through digital preparation and follow-up as well as easy trainer interaction.
Translate easily
Don't let language barriers become a problem. Fast, automated translation into users' native languages.
Direct communication
Use the direct communication channel to inform about news and strengthen the bond with your frontline teams and customers.
Learning Hub: The best way to continuously train your frontline
Enablement Hub: Relevant knowledge, easy to find and simple to access for your frontline teams
Support Suite: Create engaging content and training - without much effort
Maximum flexibility: gyde adapts perfectly to the needs of your organisation - for users in the field and administrators in the office
Win-win for everyone!
Share knowledge - multiply success
External craftsmen
Help your craft partners to work more effectively with your products, for…:
✔ increased satisfaction and loyalty
✔ higher revenue per partner
✔ fewer support requests
Internal technicians
Multiply the effectiveness of your frontline teams by accessing the knowledge of the entire organisation, for...:
✔ higher problem resolution rate
✔ increased time efficiency
✔ more autonomy of your teams
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Field Sales
Help your sales force to increase revenue through
support with ...:
✔ easier preparation
✔ customised benefit argumentation
✔ better knowledge of the product portfolio
Want to find out more about our new product?
Then let's talk!